Online Dispute Resolution

SEBI vide circular No. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/145 dated July 31, 2023 (updated as on August 11, 2023), has issued a “Master Circular for Online Resolution of Disputes in the Indian Securities Market.” The said master circular is attached for reference and is also available on link https://www.sebi.gov.in/legal/master-circulars/aug-2023/online-resolution-of-disputes-in-the-indian-securities-market_75220.html

SEBI has established a common Online Dispute Resolution Portal (“ODR Portal”) which harnesses online conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market.

SEBI has directed the stock exchanges and depositories (collectively referred to as Market Infrastructure Institutions (MIIs)) to establish and operate a common Online Dispute Resolution Portal (“ODR Portal”).

SMART ODR Portal (Securities Market Approach for Resolution through ODR Portal) can be accessed via the following link – https://smartodr.in/login

Gorakh Kadam has enrolled on the ODR Portal and the link is made available on https://smartodr.in/intermediary/disputes.